And social media allows people who think they know something, and don't at all, to hide behind anonymity and simply get the attention they seek. A side effect of technology allowing for the democratization of relevance. As my father used to say, , , "if you can't contribute to a discussion, stay quiet and learn"
Stepping back a second, may I suggest that this is all fueled by greed? Government ineptitude, (influence of lobbyists, etc.) is far from immune to the effects of greed. Plenty of blame to go around as the ugliness is exposed. IMHO, Boeing is an excellent example of what can happen when financial greed of this magnitude is allowed to run unfettered. Sad really and a stain on the global reputation of the USA. It can and I am certain, does, do better.
Current technology allows for many options. However it would appear that the game will be played in the political arena with gov't agencies, manufacturers and unions going at each other. Let's hope that the passenger voice is also present.
